Support patients and healthcare customers from home while building a stable full-time career. If you’re detail-oriented, empathetic, and comfortable navigating computer systems, this role offers steady work and a strong benefits package.
About Alorica
Alorica delivers customer experience solutions for leading global brands across 18 countries. The company focuses on growth, promotion from within, and creating supportive career paths through its remote workforce. Through its nonprofit MLBA, Alorica also invests in local communities and employee well-being.
Schedule
Full-time remote position
Pay: $15 per hour
Must live in one of the following states: AL, AR, FL, GA, ID, IA, KS, LA, MD, MI, MS, MO, NE, NJ, NC, OK, SC, TN, TX, UT, VA, WV
Requires a private home workspace and wired internet (minimum 10 Mbps down / 3 Mbps up)
What You’ll Do
Assist healthcare customers with service-related questions or concerns
Document call details for auditing and compliance
Update and maintain customer account information
Upsell eligible customers on enhanced services
What You Need
High school diploma or GED
Healthcare experience is helpful
Customer service background preferred
Strong computer navigation skills
Comfort using Microsoft Office
Excellent listening, communication, and writing skills
Professional, patient, and customer-focused
Benefits
Health, dental, and vision coverage
PTO
Paid holidays and sick time
Daily or weekly pay options
401(k) retirement plan
Leadership development programs
Paid training and tuition reimbursement
Employee discounts (travel, groceries, phone plans, wellness, pet supplies)
Employee assistance program
Additional voluntary benefits
A full-time remote role that blends customer support with healthcare service — giving you the chance to grow and support people who need it most.
Happy Hunting,
~Two Chicks…