Support clients and CPAs with payroll-integrated accounting workflows while troubleshooting general ledger issues. This role is ideal for someone who’s detail-oriented, thrives on problem-solving, and enjoys helping businesses maintain accurate financial data.
About Paychex
Since 1971, Paychex has helped American businesses simplify HR, payroll, and benefits through leading digital technology and advisory services. With award-winning training, a culture built on integrity and innovation, and countless opportunities for growth, Paychex empowers employees to build long-term careers while making a meaningful impact.
Schedule
- Fully remote
- Full-time role
- Mandatory overtime during peak seasons
What You’ll Do
- Answer inbound and outbound calls supporting the General Ledger Reporting Service
- Assist clients and CPAs with new account setup, data entry, and troubleshooting
- Support payroll and integrated accounting workflows across multiple software platforms
- Provide guidance on PC functions, file downloads, imports/exports, and system navigation
- Work with QuickBooks, Peachtree, Creative Solutions, Datafaction, and other accounting software
- Create manual accounting data when systems are unavailable
- Develop and deliver training for new and existing employees
- Log calls and emails to maintain accurate interaction records
What You Need
- High School Diploma required; college degree preferred
- 2+ years of small business accounting experience
- Experience with accounting software (payroll, bank reconciliation, budgeting, cash flow)
- Strong understanding of accounting terminology and ability to communicate with both CPAs and non-technical clients
- Proficiency in Microsoft Excel and PC troubleshooting
Benefits
- Comprehensive medical, dental, and wellness programs
- Tuition reimbursement
- 401(k) with employer match
- Adoption and financial assistance programs
- Paid time off, holidays, and work-life balance programs
- Extensive training and development opportunities
- Inclusive culture that supports diverse perspectives and community involvement
Join a team where accuracy, service, and trusted relationships drive success every day.
Your next remote accounting-support opportunity starts here.
Happy Hunting,
~Two Chicks…