Support EMS billing operations and ensure smooth payer enrollment and credentialing for a nationwide healthcare technology organization.
About the Role
This position handles payer enrollments, revalidations, and follow-up on claim and eligibility issues. You’ll collaborate closely with EMS clients, internal teams, and external partners to ensure accurate setup and efficient billing workflows.
Schedule
Remote, Full-Time
Standard business hours (U.S.)
Responsibilities
- Coordinate payer enrollments and revalidations on schedule
- Assist with onboarding new clients
- Resolve claim submission and eligibility issues
- Maintain relationships with client contacts and serve as a key point of support
- Work cross-functionally with billing, project management, and client relations teams
- Navigate internal systems to review claim details, run reports, and track payment issues
- Manage inquiries and assist with implementation concerns as needed
Requirements
- Experience in EMS billing or healthcare/medical terminology preferred
- Strong organization and time-management skills
- Familiarity with lockbox processes and ticketing systems preferred
- Proficiency in Microsoft Outlook, Excel, and Word
- Ability to learn new software and understand workflow systems
- Excellent phone, written, and interpersonal communication skills
- Detail-oriented and accurate
- Able to remain calm and professional when resolving issues
Benefits
- Competitive compensation
- Comprehensive benefits package
- 401(k) with company participation
- Opportunity to support organizations that provide emergency medical services
Make relationships, solve problems, and help streamline life-saving operations from home.
Happy Hunting,
~Two Chicks…