Good with data, good with people, and fluent in QuickBooks? This role puts all three to work helping home-service companies run smoother and grow stronger. If you enjoy getting under the hood of systems, troubleshooting integrations, and guiding customers toward cleaner ops, you’ll get a lot of satisfaction here.
About Housecall Pro
Housecall Pro builds simple, powerful software for home-service professionals — the folks keeping homes running across America. Their culture runs on empathy, innovation, and growth. When Pros win, the team wins. Expect a supportive environment that values your ideas and invests in your career.
Schedule
• Full-time, remote within the U.S.
• Work closely with Product, Support, Engineering, and Success teams
• Flexible PTO + tech stipend + competitive health + 401(k)
What You’ll Do
• Walk Pros through QuickBooks setup and integration
• Troubleshoot sync + mapping issues between systems
• Coach best practices for QB Desktop + Online workflows
• Validate data, identify issues, and build action plans
• Document solutions and improve self-serve support resources
• Share trends and feedback to fuel product improvements
• Look for ways to streamline processes and elevate the user experience
What You Need
• 1–3+ years in onboarding, customer success, data ops, or technical support
• Hands-on professional QuickBooks experience (Online or Desktop)
• Strong grasp of accounting basics + reconciliation
• Great communicator who can translate technical steps clearly
• Comfortable analyzing data and solving thorny sync problems
Benefits
• $21.55–$25.35/hr + 10% variable pay
• Medical, dental, vision, disability + 401(k)
• Flexible PTO + paid parental leave
• Monthly tech reimbursement
• Room to grow in a fast-scaling SaaS org
This is a sweet spot for someone who likes puzzles, has real QuickBooks chops, and wants to help small businesses run smarter. If that sounds like you, don’t wait — technical onboarding roles like this go fast.
Happy Hunting,
~Two Chicks…