Support clients while building long-term relationships that drive retention and growth. This is a full-time, remote role focused on client care, issue resolution, and proactive service.
About AE Perkins / Ameriflex
AE Perkins is a holding company supporting Ameriflex, Workforce Go, and Accresa—three innovative organizations in benefits administration and workforce solutions. The mission is to deliver simple, reliable, and compliant services while building strong client partnerships.
Schedule
- Full-time
- Monday–Friday, 8:30 AM – 5:30 PM (within your time zone)
- Remote within the U.S.
What You’ll Do
- Serve as the main contact for client accounts, resolving issues from start to finish
- Build and maintain relationships with Plan Administrators, Brokers, and stakeholders
- Educate clients on systems, tools, and Ameriflex products
- Ensure compliance with HIPAA and related regulations
- Maintain accurate documentation of client interactions
- Collaborate with internal teams to execute strategies and improve client experience
What You Need
- Bachelor’s degree required
- 3+ years of account management or client service experience preferred
- Strong written and verbal communication skills
- Excellent organizational and multitasking abilities
- Knowledge of HIPAA compliance standards
- Technical proficiency with Microsoft Excel and web-based platforms
- Ability to travel occasionally (about once per year)
Benefits
- Salary range: $53,000–$55,000 annually plus quarterly bonus potential (4%–6% of base)
- Medical, dental, and vision insurance
- 401(k) with company match
- FSA/HSA accounts
- Disability and life insurance
- Tuition reimbursement
- LegalShield and ID Shield access
- Remote office support and employee wellness programs
- Engagement activities including raffles, book club, and events
Take on a client-facing role where your service and relationship skills directly drive success.
Grow your career while helping clients thrive.
Happy Hunting,
~Two Chicks…