Use your bilingual (English/Spanish) skills to make a real difference for members across the country. This full-time remote role offers weekly pay, strong starting compensation, and the chance to help seniors and members with pharmacy, product, and membership needs.
About BroadPath
BroadPath builds connected, remote-first healthcare teams that support health plans, providers, and patients. With over a decade of experience, BroadPath has built a culture rooted in authenticity, collaboration, and diversity. Employees are encouraged to show up fully, connect meaningfully, and grow together.
Schedule
- Full-time, fully remote
- Training: 6 weeks, Monday–Friday, 8:00 AM – 4:30 PM EST
- Production: Monday–Sunday, 8:00 AM – 8:00 PM EST
- Weekly pay
What You’ll Do
- Provide courteous, empathetic customer service via inbound and outbound calls
- Assist members with pharmacy, product, and membership inquiries
- Navigate call center systems and maintain accurate documentation
- Successfully complete customer service training and meet call metrics
- Adjust schedule as needed, including overtime or weekends during peak periods
What You Need
- Must be bilingual (English/Spanish)
- High School Diploma or GED
- 1+ year of Medicare Advantage claims and customer service experience, with DSNP knowledge
- Strong communication and listening skills
- Healthcare or call center background
- Proficiency in Microsoft Office and industry-related software
- Ability to multitask, meet deadlines, and work in a team-driven environment
Benefits
- $18/hour starting pay
- Weekly pay schedule
- Fully remote with training provided
- Growth opportunities in a supportive, inclusive culture
This is an excellent opportunity to grow your healthcare career while helping members access the care and services they need.
Make your bilingual skills count—build a rewarding career from home.
Happy Hunting,
~Two Chicks…