🧾 About the Role
American Collectors Insurance is hiring Licensed Customer Service Representatives (CSR) to support their underwriting team. In this role, you’ll be the first point of contact for existing customers, delivering top-tier service while maintaining underwriting integrity. If you’re licensed, detail-oriented, and passionate about helping clients protect what they love, this fully remote opportunity may be the perfect fit.
✅ Position Highlights
• $43,000–$46,000 annually ($21–$23/hr, based on experience)
• Full-time (overtime eligible)
• Remote, hybrid, or in-office (Continental U.S. only)
• Health, dental, vision, PTO, retirement, referral bonuses, and more
• 40-hour work week, Mon–Fri with rotating Saturdays (1 per month)
📋 What You’ll Own
• Answer inbound calls and make outbound follow-ups as needed
• Provide service updates, policy changes, and billing support
• Assist customers with claims, cancellations, and underwriting decisions
• Evaluate risks and process changes to in-force policies accurately
• Document actions promptly and maintain compliance standards
• Complete new business applications for current customers
🎯 Must-Have Traits
• Active P&C or Personal Lines license (state of residence)
• Prior insurance customer service experience
• Excellent communication and problem-solving skills
• Comfortable in a fast-paced, phone-heavy environment
• Organized, tech-savvy, and detail-oriented
• High-speed internet and reliable home office setup
💻 Remote Requirements
• Reliable high-speed internet
• Ability to work independently and meet call volume goals
• Strong time management and multitasking skills
💡 Why It’s a Win for Remote Job Seekers
• Join a legacy brand specializing in collector car insurance since 1976
• Support a passionate, tight-knit customer base
• Flexibility to work remotely with consistent hours and meaningful tasks
• Positive team culture, growth opportunities, and a mission-driven environment
✍️ Call to Action
If you’re a licensed insurance professional ready to deliver exceptional service in a niche market, apply now to join American Collectors Insurance. Help protect what collectors treasure most—while building a career that’s just as valuable.