(Remote – U.S.)
🧾 About the Role
Natera is hiring a Revenue Cycle Trainer to lead training, QA/QC initiatives, and onboarding programs that elevate operational performance across its Revenue Cycle Management team. In this temp-to-perm position, you’ll design, deliver, and refine training programs using multiple learning methods—ensuring both new and tenured employees have the tools and support they need to succeed.
âś… Position Highlights
• Pay: $30–$36/hr (based on experience and location)
• Employment Type: Temp-to-Perm
• Location: Fully Remote (U.S. based)
• Department: Revenue Cycle / Insurance Billing
• Role Type: Training, development, and process improvement
📋 What You’ll Own
• Design and lead new hire, technical, soft skills, and customer service training across revenue cycle functions
• Deliver training via Zoom and other virtual platforms in live, blended, and e-learning formats
• Evaluate knowledge gaps and develop programs to meet skill proficiencies
• Create and maintain instructional materials, SOPs, desk guides, and job aides
• Act as a QA/QC leader—auditing quality, providing feedback, and reporting performance trends
• Support scheduling, coverage, and workflow coordination
• Coach staff and serve as first point of contact for policy, process, and system questions
• Refine curriculum based on learner feedback and performance outcomes
• Help administer and track training logistics across the department
🎯 Must-Have Traits
• Bachelor’s degree preferred
• 3–5 years of experience designing and delivering training programs
• Working knowledge of full revenue cycle processes and healthcare billing
• Strong written and verbal communication skills
• Experience with Microsoft Office, Zoom, and courseware tools (LMS/e-learning platforms)
• Proven ability to lead virtual classrooms and drive learner engagement
• Excellent organization, time management, and adaptability in a fast-changing environment
đź’» Remote Requirements
• High-speed internet and private workspace
• Experience facilitating virtual sessions and troubleshooting tech issues
• Independent and self-motivated, with strong follow-through and attention to detail
💡 Why It’s a Win for Remote Job Seekers
• Join a mission-driven team advancing precision healthcare through diagnostics and data
• Build learning programs that shape the future of operational excellence
• Enjoy competitive benefits including paid family leave, free genetic testing, fertility support, medical/dental/vision, and 401(k)
• Thrive in a collaborative, high-growth environment where ideas and people matter
✍️ Call to Action
If you’re passionate about empowering teams through training and development, and ready to contribute to something bigger than yourself, apply today to help shape Natera’s next generation of revenue cycle excellence.