(Remote – U.S. Based*)
🧾 About the Role
Lumicera is hiring an Intake Specialist I to help onboard and support new patients using their Specialty Pharmacy services. You’ll be the first voice many patients hear—collecting essential information, managing prescription intake, coordinating care, and ensuring that the details flow seamlessly through the system. This is a detail-heavy, phone-based role where accuracy and empathy both matter.
✅ Position Highlights
• $18.67–$21.96/hour
• Full-time, remote (with some state restrictions*)
• Shifts vary between 6:00 AM – 7:00 PM CDT, Monday–Friday
• Health, dental, vision insurance
• 20 days PTO + 9 paid holidays
• 4 weeks paid parental leave
• 401(k) with 5% company match
• Flexible Spending Account
• Adoption assistance
📋 What You’ll Own
• Place outbound calls to enroll new patients and gather information
• Manage inbound calls from patients, prescribers, and healthcare providers
• Enter patient demographics, allergies, medication history, comorbidities, and insurance info
• Accurately transcribe prescription details into the dispensing system
• Contact physicians to request or verify missing prescription data
• Assist in triaging prior authorizations for insurance and provider follow-up
• Maintain documentation and manage assigned workflow queues
• Collaborate with pharmacists, providers, and insurance reps
• Follow all legal and ethical compliance requirements
🎯 Must-Have Traits
• High school diploma or GED required; some college preferred
• National CPhT or state licensure/registration (as applicable)
• Minimum 2 years pharmacy or healthcare support experience preferred
• Strong phone presence and attention to detail
• Comfortable with varied shifts within listed business hours
• Proficient in accurate data entry and multitasking
• Able to collaborate across teams with respect and professionalism
💻 Remote Requirements
• Must reside in the U.S.
• Lumicera does not hire remote workers in: AL, AK, CT, DE, HI, IA, KS, KY, ME, MA, MS, MT, NE, NH, NM, ND, RI, SC, SD, VT, WV, or WY
• Reliable internet connection and a dedicated, quiet home workspace
💡 Why It’s a Win for Remote Job Seekers
• You’re on the frontlines of patient care—making a real impact
• Great entry point into the fast-growing specialty pharmacy field
• Room for growth and skill development
• Strong benefits and a culture rooted in transparency and stewardship
✍️ Call to Action
If you’re organized, compassionate, and ready to support patient well-being in a real way—this is your chance. Apply today to be part of Lumicera’s patient-first mission.