🌐 Remote – U.S. | Full-Time | Healthcare Advocacy | Patient Financial Support
💰 $16–$18/hr | 🛠 Eligibility & Patient Assistance | 💡 Equity-Focused Care Navigation
🧾 About the Role
At Savista, we’re more than a revenue cycle company—we’re a bridge. As a Bilingual Eligibility Specialist I, you’ll guide patients who are uninsured or underinsured through life-changing financial assistance programs. You’ll be the one helping someone’s mother qualify for Medicaid, or a working parent gain access to needed charity care. This role blends compassion with precision—meeting real people where they are and helping them move forward.
✅ Position Highlights
• $16–$18/hr (based on experience, location, and skill)
• Full-time, remote role (M–F, 8:30am–5:00pm local time)
• Must be bilingual in English and Spanish
• Dedicated, secure home workspace required
• Core values: Commitment, Authenticity, Respect, Excellence (CARE)
📋 What You’ll Own
• Screen and assess patients for Medicaid, Medicare, hospital charity programs, and more
• Guide patients through application processes with empathy and clarity
• Liaise with government agencies, hospital teams, and patients to resolve coverage issues
• Manage multiple cases, prioritize follow-ups, and ensure complete documentation
• Clearly explain financial responsibilities and support options to patients
• Maintain accurate, confidential records in line with HIPAA standards
• Use multiple systems and databases to track patient data and eligibility progress
• Achieve key performance goals in both productivity and quality
🎯 Must-Have Traits
• Bilingual in English and Spanish (required)
• High school diploma or GED
• 1+ year experience in customer service (preferably in healthcare or financial services)
• Strong communication skills—empathetic, clear, and supportive
• Comfortable navigating tech systems and multitasking across tools
• Ability to stay organized and compassionate in fast-paced environments
• Commitment to confidentiality, compliance, and positive patient outcomes
• Flexible to occasionally support nearby hospital locations if needed
💻 Remote Requirements
• Reliable, high-speed internet
• Quiet, private workspace for calls and documentation
• Ability to work M–F with some flexibility to meet patient needs
💡 Why It’s a Win for Remote Job Seekers
• Your empathy is the job—every day you help people access the care they need
• Join a purpose-driven team that puts people before red tape
• Gain specialized experience in healthcare access, eligibility, and advocacy
• Strong support, clear metrics, and opportunities for professional growth
• Work from home while making real-world impact in underserved communities
✍️ Call to Action
Want to be the reason someone gets life-saving care? Apply now to join Savista as a Bilingual Eligibility Specialist I—and help build a more equitable healthcare system, one application at a time.