Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
We’re looking for a motivated, tech-savvy, detail-oriented Account Manager with strong negotiation skills and the ability to provide our vendors with the best possible experience. Responsibilities will include:
- Onboarding new vendors from signup to account activation.
- Research and find new vendors to sign up for the Direct Buy Program.
- Fielding and resolving all questions and concerns from existing vendors
- Regular outbound calls daily
- Monitoring vendors’ budgets, explaining costs, and negotiating new terms if necessary
- Studying patterns and trends in the vendor experience and adjusting accordingly
- Deliver excellent customer service
- Some data entry required
Required Skills and Experience
- Cold Calling and Outbound Sales experience
- Excellent written and verbal communication skills
- Strong organizational and planning skills — Ability to multitask
- Polite and friendly phone disposition
- Must be able to work independently, but also as part of a team
- Proven customer service skills
- Ability to work remotely
Preferred experience:
- At least 1-year experience in customer service
- Fluent in Spanish a plus
- Knowledge of the Automotive experience a plus
- Salesforce and five9 experience a plus
Compensation: Salary pay rate of $20/hourly + commission paid bi-weekly
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Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP – Employee Stock Purchase Plan
· EAP – Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: