CATEGORY Patient Communication Specialist
POSITION Patient Services Representative – Work From Home Full Time
ABOUT THE ORGANIZATION American Health Connection is a national healthcare call center managing patient access for major hospitals and clinics across the United States. We are a family oriented establishment that promotes sustainability by offering a flexible work environment, a competitive salary, and a generous benefits package. Come join our team!
DESCRIPTION
REMOTE NATIONWIDE
Work From Home Patient Services Representative-IMMEDIATE OPENINGS!
No Vaccination Required! Work in the Medical Field & Save Gasoline!
Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients and verify insurance.
This fast-paced position requires recent 2-year minimum working medical knowledge, experience in electronic health record systems (EMR/EHR), and basic insurance guidelines. Representatives may provide medical scheduling and must be quick learners with the ability to multi-task who speak and communicate clearly. Provides telephone patient clinical encounter messaging using clear, concise and correct grammar and spelling. Representatives can expect to handle 100 + calls back to back per shift. Proficient and self sufficient on the computer and have a sense of urgency in assisting patients. Our healthcare agents must have private, noise free, HIPAA compliant space at home.
This is a regular, full time position with paid training, benefits, and is 100% remote. No contracts! The call center only promotes from within so career opportunities are available. American Health Connection provides patients with full-service, virtual central scheduling and communications services for healthcare facilities nationwide. For more information, visit www.americanhealthconnection.com. Come join our team!
DAY SHIFTS AVAILABLE!
Hourly Rate Starts At $16.00 with 90 Day Review
We offer medical, dental, vision, life insurance, 401(k) with Company match, and much more!
COMPUTER REQUIREMENTS – Must agree to meet these requirements after signing our offer letter and before start date:
**Computer Requirements: *Must be on a static location or address; devices such as laptops and chrome books are not acceptable due to security concerns*
Computer Type: Mini, Full Tower, All-in-One
Operating System: Windows 10 or newer; Mac Big Sur or newer
Processor (CPU): Intel i5 / Ryzen 3 / M1 or better (4-8 Cores)
Memory (RAM): 8GB or higher
**Monitor Requirements: 22-inches or bigger; Dual Monitor is highly recommended
Input Device: A proper non-mechanical keyboard and mouse is required
**Internet Requirements: Wireless(WiFi), Cellular(Hotspot), and Satellite internet connections are not acceptable due to the weather and radio frequency interference concerns which will cause unstable internet connectivity
Internet Provider Type: Cable Internet
**Computer Internet Connection Requirements: Wired Ethernet connection
Internet Speed: 30mpbs for Download and 10mpbs for Upload Minimum
*Our healthcare agents must have private, noise free, HIPAA compliant space at home.
Apply Now!
Applicants who reside in the following States will NOT be considered at this time: California, Arizona, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, New Mexico, North Dakota, Oregon, South Dakota, Vermont, Washington, Washington DC and Wisconsin. Candidates must reside in the continental U.S.
POSITION REQUIREMENTS
FULL-TIME/PART-TIME Full-Time
SHIFT Days
LOCATION A Nationwide
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.