Description Summary Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound decisions and have a desire to solve challenges, we want to hear from you!
As a Technical Clerk, you’ll perform technical and administrative support in accordance with standard procedures. You will maintain records, prepare reports, verify information and resolve common problems.
Job Description
Key Responsibilities:
- Performs clerical duties requiring knowledge of general department/division and organizational practices and procedures.
- Maintains records and checks data for control purposes. Compiles and distributes standard reports which may be technical in nature from a variety of sources within and outside of department.
- Assists in answering telephones; takes messages and/or redirects calls; responds to routine questions; explains routine policies and procedures as necessary.
- Trains new employees and serves as first contact for problems when required.
- Assists in meeting room set-up and preparation, as requested.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director/Manager/Supervisor/Team Leader. This is an individual contributor role.
Typical Skills and Experiences:
Education: High school, vocational or technical school studies.
Experience: Two years in general office environment. Prefer one year of experience in a related function area.
Knowledge, Abilities and Skills: General knowledge of office practices and procedures, basic mathematics and familiarity with office filing systems. Effective communication skills used for interaction with all levels of associates and/or external sources. Ability to set work priorities and recommend solution to general work-related issues. Ability to operate standard office equipment and build/maintain filing systems.
Other criteria, including leadership skills, competencies and experiences may take precedence.