Network Administrator

Hours: Monday through Thursday 8:00 AM to 5:00 PM and Friday 8:00 AM to 3:00 PM (extended hours when requested)
Location: Remote

Compensation: $41,000 – $51,000 annually

Job Summary

The Network Administrator is a key member of the Network Operations Team supporting mission-critical business systems at Columbia Southern University.  The primary role provides levels 1 and 2 networking-related support to all areas of the organization’s networking infrastructure.

Essential Job Tasks

  • Proactively monitors network systems and services to ensure minimal university disruption.
  • Delivers regular reports to management on the integrity and availability of all hardware, system resources, key processes, system and application logs, and scheduled jobs.
  • Performs routine tasks such as testing power, cables and equipment.
  • Provides technical support for network connectivity issues at a beginner and intermediate level.
  • Requires on-call after-hours support for critical systems and applications for the duties or functions routinely performed.
  • Requires after-hours maintenance activities that affect service availability.
  • Requires infrequent travel to off-site hosting locations or training centers.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, & Abilities

Knowledge

  • Cabling Standards – General understanding of twisted-pair and optical cabling standards.
  • Environmental Systems – Basic knowledge of environmental monitoring probes and sensors
  • Fire Suppression Systems – Basic knowledge of fire suppression systems in a data center environment.
  • LAN and Routing – Basic knowledge of how systems communicate and route on a LAN infrastructure, including knowledge of networking protocols and related equipment.
  • Network Monitoring – General knowledge of monitoring networks and equipment.
  • Power – Basic knowledge of managed and unmanaged power devices.
  • Rack Management – Basic knowledge of rack management components.
  • Systems Administration – Basic knowledge of Microsoft Windows and Linux systems.
  • Wireless networks – General knowledge of wireless technologies, protocols and equipment used in enterprise environments.

Skills

  • Attention to Detail – Thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed.
  • Critical Thinking – Uses logic and reasoning to look at different types of information in order to make conclusions and work through problems.
  • Judgment and Decision Making – Considers the relative costs and benefits of potential actions to choose the most appropriate one.
  • Self-motivated – Looks for opportunities to learn and grow.
  • Team player – Considers consequences of actions upon teammates and others within the organization.
  • Time Management – Manages one’s own time to accomplish assigned tasks.

Abilities

  • Communication – Communicates and interacts with people effectively while being aware of social perceptions.
  • Documentation – The ability to create and maintain clear and accurate technical documentation of processes and systems.
  • Instructions – The ability to follow given instructions to accomplish an assigned task in a timely manner.
  • Manual labor – The ability to lift and move slightly heavy objects, such as switches and routers.
  • Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Training – The ability and willingness to learn new technologies, skills and techniques and apply them to assigned duties.
  • Troubleshooting – The ability to solve problems using sound logic.

Education & Experience

  • Requires at least 2 years of IT related experience, preferably in the Help Desk and/or networking/systems areas.
  • Related industry-leading certification (e.g. CCNA) or equivalent experience is recommended.

Equipment Used

  • Office equipment includes use of standard business (e.g. computer and phone) and networking equipment (e.g. firewalls, routers, switches).
  • Software use includes standard business applications (e.g. Microsoft Office products) and IT-related applications and tools (e.g. monitoring and configuration software).
  • Secure and reliable internet is required for this position.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The position is remote and should have an established office with secure and reliable internet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

There are no supervisory responsibilities for this position.

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