Academic Partnerships assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, AP’s mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. AP brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners.
With limited supervision, this position is responsible for advising undergraduate and graduate students regarding admissions and degree completion requirements as well as enrolling students for the University’s graduate and undergraduate program. This includes developing academic plans for degree or certificate completion following established guidelines.
MAIN RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Recruit and respond to prospective graduate and undergraduate students in a timely manner, using a variety of outreach tools and techniques including telephone, text, and email, and assure prospective students are qualified and interested to enter a program of study.
- Conduct student appointments to provide program information to prospective students.
- Advise prospective students on admissions requirements, degree options, and requirements, including the transfer of academic credits, and financial obligations.
- Ensure new students are oriented to the University policies and procedures prior to enrollment.
- Conduct follow-up activities for proper advising of undergraduate and graduate students throughout the application and enrollment process.
- May participate in prospective student engagement activities, like information sessions and/or education fairs.
- Demonstrate effective skills utilizing EdVantage CRM software and follow Synergis Education contact strategy.
- Exhibit effective management of assigned student lead base.
- Display competency in report and data management of student database to achieve goals.
- Maintain compliance with federal and company policies (e.g., FERPA, Clery Act and Synergis Education Employee Handbook).
- May assist in the development and implementation of approved marketing campaigns to prospective students to generate interest in University classes, certifications, or degree programs as needed.
JOB REQUIREMENTS:
- Bachelor’s degree from four-year college or university;
- Five to seven years related experience and/or training; or equivalent combination of education and experience.
- Proficiency in Microsoft office applications
- Experience in higher education market and industry is preferred
Driven, empowering, transformative. Academic Partnerships creates collaborative, student centered partnerships with the universities we serve. At AP, we drive change through innovation in online education using the strengths, experience, and culture of our people. As a leader in online program management, we are focused on supporting scalable online program success for our university partners and the students they serve, their local communities, school systems, business, and the local labor market. Our OneAP, culture is built on the foundation of our mission – to increase access to high-quality, affordable, and workforce-relevant education. Come join a company that helps make dreams into reality!