The Hartford
You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.
As a Claims Specialist, you will be responsible for handling a caseload of mid to high complexity/exposure claims. You will be joining a team aligned with the Hartford Global Specialty business unit. The team handles all claims on policies issued by this unit including general liability, personal and advertising injury, cyber, and excess auto.
These claims can involve both primary and excess coverages with world-wide coverage territories. The claims often involve complex fact patterns requiring analysis of contracts between parties to determine indemnity and contribution obligations and risk transfer opportunities.
As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required, as is prior experience handling primary and excess policy coverages and claims.
Responsibilities:
- Conducting investigations and analyzing and evaluating the information learned
- Making coverage determinations and communicating written position(s) to insureds and other required parties
- Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
- Presenting cases to management for expense or indemnity reserve authority above established authority levels
- Developing and implementing resolution strategies to achieve high quality outcomes
- Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
- Attending trials and mediations as necessary
- Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
- Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
- Working with business partners to evaluate and address claim trends and developments
- Addressing inquiries from agents and policyholders and providing superior customer service
Qualifications:
- Bachelor’s degree preferred; law degree a plus
- Minimum of seven years handling complex General Liability litigated coverage and liability matters
- High level of disciplined, results-oriented and able to focus on bottom line results
- Superior analytical ability and organizational skills
- Excellent oral and written communication skills
- Excellent strategic thinking ability and execution skills
- Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws
- Full command of issues and medicals relative to high value bodily injury claims
- Strong ability to analyze coverage and liability issues, manage time limit demands and assess extra contractual exposures and other issues of complexity
- Ability to communicate thoughts clearly and concisely, and to influence and persuade others
- Superior interpersonal skills
- Ability to exceed expectations and influence others to do the same.
Additional Information:
- This position is 100% remote work from home. Some travel may be required.
For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
The annualized base pay range for this role is: $98,720 – $148,080