Description
Are you friendly and organized? Do you love helping people? Start a career that will make a difference in the lives of others. As a Roadside Customer Service Representative, you will build relationships with our clients by acting as a first responder when a customer is in need!
*All interviewing will be done over the phone!
Key Responsibilities
- You will take inbound calls from drivers who need help with anything from a flat tire to a breakdown
- You will work with a team of service providers to connect the customer with immediate support
- You’re an excellent note-taker – you will log your interactions with customers in our tracking system
- We strive to provide excellent service and make a positive impact in our customer’s day
3rd Shift Hours
- Must be available to work any 8-hour shift between the hours of 7:00pm-11:00am Central / 8:00pm-12:00pm Noon Eastern)
- Open availability required
- Weekends included
Requirements
Education and Experience – 3rd Shift Remote Roadside Assistance (West Virginia)
- High school diploma or equivalent
- At least 1 year of customer service experience
- Stable work history, attendance, and punctuality are a must
- Call center experience is preferred but not required
Benefits & Pay
- Healthcare, Life Insurance, Dental Reimbursement
- Long-term potential with a great company!
- $13.00/ Hour