💼 Company: Alorica
📍 Location: Remote (Must reside in: AL, AR, FL, GA, ID, IA, KS, MD, MI, MO, NE, NC, OK, SC, TN, TX, UT, VA, WV)
💲 Pay: $15/hour | Full-Time | Job ID: 229863
🕒 Shift: Day Shift | Application Deadline: Dec 31, 2025
Deliver Compassionate Support—From the Comfort of Your Home
Join Team Alorica as a Remote Healthcare Customer Service Representative and help us deliver empathetic, effective assistance to patients and customers. This fully remote role lets you make a real difference—while enjoying flexibility and benefits that support your personal well-being.
🚀 What You’ll Do:
- Provide support to customers navigating healthcare-related products and services
- Resolve issues and address concerns with professionalism and empathy
- Maintain and update customer records and documentation
- Upsell or suggest enhancements to services where appropriate
- Ensure compliance with privacy standards and company protocols
✅ What You’ll Bring:
- High school diploma or GED (required)
- Previous customer service experience (preferred)
- Excellent verbal and written communication skills
- Familiarity with Microsoft Office (Word, Excel)
- Strong computer navigation and multitasking abilities
- A friendly, professional, and customer-first approach
💻 Work-from-Home Requirements:
- Quiet, private workspace in your residence (must match your personnel file address)
- Wired DSL or cable internet (no satellite, wireless, or dial-up)
- Minimum internet speeds: 10 Mbps download / 3 Mbps upload
- Alorica provides necessary equipment, which may include a webcam
🎁 Benefits You’ll Love:
- Medical, dental, and vision coverage (with HSA option)
- Paid training, holidays, and sick time
- Optional daily or weekly pay
- 401(k) retirement plan
- Tuition reimbursement and leadership development programs
- Exclusive employee discount program (groceries, travel, phone plans, wellness & more)
- Employee assistance program & additional voluntary benefits
🌍 About Alorica
We’re a global leader in customer experience, with team members in 18 countries and a mission to make lives better—one interaction at a time. Through our non-profit Making Lives Better with Alorica (MLBA), we also support our communities and colleagues in times of need.
👉 Ready to bring compassion and clarity to healthcare support? Apply today and start making a difference from day one.