📍 Remote – U.S. Only (Lower 48 States)
💡 About the Role
Thyme Care is revolutionizing the cancer care experience—and we’re looking for a Practice Coordinator to support our virtual medical team and ensure every patient interaction is smooth, timely, and compassionate. You’ll play a critical behind-the-scenes role that impacts real lives, helping patients navigate appointments, telehealth visits, and administrative needs with confidence and care.
🗓️ What You’ll Do
• Schedule, reschedule, and confirm virtual appointments
• Manage provider calendars and resolve scheduling conflicts
• Guide patients through virtual check-ins and tech setup for telehealth visits
• Collect member consents and verify insurance info
• Track and process referrals, prescriptions, and clinical documentation
• Maintain accurate electronic health records (EHR)
• Support NPs and MDs with forms and prescription requests
• Ensure HIPAA compliance in all virtual support duties
📌 Position Details
• Hourly rate: $19.23/hour
• Full-time, non-exempt
• 100% remote (must reside in the lower 48 U.S. states)
• Health, dental, vision insurance + generous vacation policy
✅ What You Bring
• Prior experience in admin, telehealth support, or virtual assistance
• Oncology background preferred
• Proficiency with EHR systems, scheduling platforms, and Google Suite
• Bilingual a plus
• Clear communicator, proactive multitasker, and high attention to detail
• Comfortable working independently in a fast-paced, fully remote setting
• Compassionate, patient-first mindset
📈 What Success Looks Like After 90 Days
• You’re fully trained and fluent in Thyme Care’s tools and systems
• You’ve built rapport with the clinical team and know how to anticipate their needs
• You’re consistently coordinating visits, supporting providers, and resolving patient issues with care and efficiency
• You’ve contributed to projects that support our virtual care model’s growth
🌱 Why This Role is Great for Remote Job Seekers
• Mission-driven work: You’re supporting cancer patients during their most vulnerable moments
• True remote flexibility: Work from anywhere in the U.S. (lower 48)
• Clear impact: Your work directly improves the patient experience
• Collaborative team culture built on inclusion, diversity, and care
❤️ Our Values
We Act with our members in mind, Move with purpose, and Seek diverse perspectives. These aren’t just slogans—they guide every decision and every hire.
Be part of something bigger. Help us redefine what care feels like.
~ Team Thyme Care