🚀 What You’ll Do:
- Respond to customer inquiries about healthcare services and products
- Update and maintain customer records and service notes
- Document interactions for auditing and quality purposes
- Recommend new or upgraded services to current customers
- Ensure every interaction reflects professionalism and care
✅ What You’ll Bring:
- High school diploma or GED
- Customer service experience is a plus
- Proficiency in Microsoft Office (Word, Excel)
- Strong verbal and written communication skills
- Comfortable using multiple systems while on calls
- Patient, courteous, and customer-first mindset
💻 Work-from-Home Setup Required:
- Quiet, private space within your listed residential address
- Wired internet only (DSL or cable — no satellite, dial-up, or wireless)
- Minimum 10 Mbps download / 3 Mbps upload
- Alorica provides necessary equipment (may include webcam)
🎁 Benefits Include:
- Health, dental, and vision coverage with HSA options
- Paid time off, holidays, and sick leave
- 401(k) retirement plan
- Optional daily or weekly pay
- Paid training & tuition reimbursement
- Employee discounts on travel, groceries, wellness products, and more
- Employee Assistance Program (EAP)
- Career advancement: 70% of leadership is promoted from within
🌍 About Alorica
Alorica is a global leader in customer service with teams in 18 countries. Through our nonprofit Making Lives Better with Alorica (MLBA), we give back to our communities and support our own employees through mission-driven programs.
👉 Ready to make a difference from the comfort of home? Apply now and bring compassion to every conversation.