(Remote – U.S.)
🧾 About the Role
OneSource Virtual is hiring a Tax Data Specialist to help maintain and update tax profile data for our growing base of Workday customers. This role combines customer support with data accuracy, making it ideal for someone who enjoys both client interaction and backend precision. You’ll work with internal systems like TaxEx and Workday while tracking changes from Federal, State, and Local agencies.
✅ Position Highlights
• Full-time, remote
• High-accuracy data entry
• Tax profile management
• Workday and TaxEx systems
• Cross-department collaboration
📋 What You’ll Own
• Manage customer cases involving tax data updates or configuration questions
• Track and input changes from Federal, State, Local, and Territorial tax authorities
• Update tax profile info across internal systems (e.g., TPA, rate data, Workday fields)
• Identify and address anomalies in Workday data before they affect payroll filings
• Deliver accurate, timely communication to both customers and internal stakeholders
• Meet established quality, speed, and accuracy metrics
• Provide feedback to improve FAQs and internal knowledge systems
🎯 Must-Have Traits
• 2+ years of customer service experience
• Strong working knowledge of payroll tax systems and concepts
• Skilled in Microsoft Excel and data analysis
• Excellent written and verbal communication
• Strong attention to detail and multitasking ability
• Familiarity with payroll, tax, and ERP systems
💻 Bonus Points For
• Experience with TaxEx, Workday, PeopleSoft, or other ERP payroll systems
• Background in multistate tax registrations or licensing
• Payroll outsourcing experience
• Associate degree in a related field
💡 Why It’s a Win for Remote Job Seekers
You’ll be part of a collaborative, high-performing team focused on accuracy, service, and impact. With OSV’s growth trajectory and values-driven culture, this role offers room to develop new skills and grow your career.
✍️ Call to Action
If you’re detail-oriented, tax-savvy, and love helping clients stay compliant, apply today to join the Payroll Tax Services team at OneSource Virtual.