đź’Ľ Company: Digitech (part of the Sarnova family)
🌎 Location: Remote (U.S.-based)
🕒 Schedule: Monday–Friday, standard business hours (Eastern Time)
đź’» Equipment Provided
🧾 About the Role
As a Medical Claim Resolution Specialist, you’ll work behind the scenes to ensure insurance claims are accurately followed up on, resolved, and processed. You’ll play a critical role in maximizing collections, navigating denials, and upholding compliance standards—all while delivering a professional experience that reflects our values.
✅ What You’ll Do
• Work insurance claims that are pending, denied, on hold, or incorrectly paid
• Identify root causes of denials and take corrective follow-up actions
• Supply insurance companies with additional info or appeal documentation
• Process and track correspondence—mail, email, and required refunds
• Support patients and clients by ensuring claims are resolved accurately
• Maintain a steady volume of outbound calls using a personal phone line
🎯 What You’ll Need
• Strong computer skills (Outlook, Word, Excel)
• Typing speed of at least 40 wpm
• Experience with high-volume claims processing
• Calm, effective phone presence with strong communication skills
• Organized and detail-oriented with a self-directed work ethic
• Ability to meet deadlines and juggle priorities in a remote setting
• Experience with monitored call performance metrics is a plus
💡 Why You’ll Love It Here
• 100% remote work
• Competitive salary
• Full benefits package including medical, dental, and vision
• 401(k) with company match
• Inclusive, mission-driven workplace
• Equipment provided for remote work
This is your chance to make a meaningful impact from the comfort of your home while supporting patients and medical teams. If you’ve got the skills and the drive, we’d love to see what you bring to the table.