(Remote – U.S.)
🧾 About the Role
USAble Life is hiring a Short Term Disability (STD) Claims Examiner at the I, II, or Senior level depending on experience. In this fully remote role, you’ll be responsible for reviewing and adjudicating STD claims, ensuring accuracy, timely resolution, and top-tier service to clients and claimants. This is a great opportunity for claims professionals ready to grow within a respected organization.
✅ Position Highlights
• Salary Ranges:
– Level I: $39,000–$58,000
– Level II: $44,000–$65,000
– Senior: $49,000–$73,000
• Full-time, permanent role
• Location: Fully remote (U.S.)
• Eligible for annual performance-based bonus
• 401(k) with 6% match, vested from day one
• PTO at hire + 11 paid holidays
• Comprehensive benefits + tuition reimbursement
• Company-provided equipment
• Recharge Days + Volunteer Time Off
📋 What You’ll Own
Duties vary by level, but all roles include:
• Review and adjudicate STD claims in accordance with policy guidelines
• Communicate with claimants, policyholders, and medical providers
• Gather and analyze documentation to support claim decisions
• Maintain accurate claim records and documentation
• Compose professional correspondence as needed
• Use claim tracking systems to monitor workflow
• Collaborate with internal teams to ensure timely, quality resolutions
Senior-Level Responsibilities Also Include:
• Handle the most complex claims with minimal supervision
• Mentor and support junior examiners
• Interpret detailed policy language and recommend action steps
🎯 Must-Have Traits
• Experience with short-term disability claims required
• Understanding of medical codes and terminology
• Clear, professional communication (written and verbal)
• Strong attention to detail and file documentation
• Organized and able to manage multiple tasks under deadlines
• Comfortable using MS Office tools and claims systems (e.g., FINEOS)
📚 Required Background
Level I:
• Associate’s degree or equivalent experience
• 1–3 years customer service or claims experience
Level II:
• Associate’s degree or equivalent
• 1–3 years as a Claims Examiner
Senior:
• Associate’s degree or equivalent + 3–5 years of claims experience
• LOMA certification (280/281 and 290/291) required within 18 months
📈 Preferred Experience
• Bachelor’s degree in a business or health-related field
• Medical coding background
• FINEOS or similar claims system experience
• Completed LOMA courses
• 3+ years in the insurance industry (for senior roles)
💻 Remote Requirements
• Must reside in the U.S.
• Reliable internet access
• Self-discipline and strong time management in a remote environment
💡 Why It’s a Win for Remote Job Seekers
• Join an award-winning, DEI-focused workplace
• Start your career in claims—or level up to a senior role
• Enjoy meaningful work helping people during vulnerable moments
• No daily commute, flexible work-from-home setup
✍️ Call to Action
If you’re experienced in STD claims and ready for a remote opportunity with growth potential, apply today to join USAble Life’s claims team.