(Remote – U.S.)
🧾 About the Role
USAble Life is hiring a Group Services Specialist I to manage the accurate and timely issuance of small group insurance products. This role focuses on group setup, contract amendments, and quality assurance processes that impact billing accuracy and customer satisfaction. This is a remote position with room to grow in a nationally recognized workplace.
✅ Position Highlights
• Salary range: $36,000–$54,000
• Employment type: Full-time
• Location: Remote (U.S.-based)
• Eligible for annual performance-based incentive
• PTO provided at hire + 11 paid holidays
• 401(k) with up to 6% match, fully vested day 1
• Company-provided remote equipment
• Tuition reimbursement + growth opportunities
• Recharge Days + Volunteer Time Off
📋 What You’ll Own
• Review proposals, master applications, and census data for consistency
• Set up group insurance policies, certificates, and employee data in system
• Reconcile first billing to ensure accuracy in premiums, benefits, and rates
• Perform quality assurance on completed setups and amendments
• Coordinate with brokers, sales, and partners to collect complete documentation
• Process group amendments and transition activity between contracts
• Validate that amendments comply with company guidelines and do not disrupt billing or claims
• Deliver new policies and certificates accurately based on contract setup
• Identify and suggest process improvements based on QA reviews
🎯 Must-Have Traits
• Strong attention to detail and critical thinking
• Self-starter with the ability to multi-task
• Strong communication skills (written and verbal)
• Basic Excel, Intermediate Word and PowerPoint skills
• Strong organizational and time-management abilities
📚 Required Background
• High school diploma or equivalent
• Military experience may substitute
📈 Preferred Experience
• Associate degree in a business-related field
• 2+ years in the insurance industry
💻 Remote Requirements
• Must be U.S.-based with reliable internet
• Comfortable managing detailed workflow remotely
💡 Why It’s a Win for Remote Job Seekers
• Work from home while making a direct impact on policy accuracy and client experience
• Join a DEI-driven company named a “Best Places to Work” across multiple states
• Access career growth, wellness-focused culture, and generous benefits
✍️ Call to Action
If you’re organized, detail-oriented, and looking to grow your insurance operations career, apply now to join the USAble Life team.