(Remote – U.S.)
🧾 About the Role
WVU Medicine is hiring a Remote Centralized Scheduler to coordinate outpatient visit and procedure scheduling across multiple ambulatory clinics. This is a full-time, remote position focused on efficient scheduling, patient registration, and top-tier service. You’ll be the first point of contact for patients—ensuring they are scheduled accurately, information is verified, and care flows smoothly.
✅ Position Highlights
• Schedule: 40 hours/week
• Employment Type: Full-Time
• Remote – U.S. based
• Department: Scheduling Call Center
• Non-exempt role (eligible for overtime)
• Posted: 29 days ago
• Req ID: JR25-12244
📋 What You’ll Own
• Schedule, cancel, reschedule, and register outpatient appointments
• Collect and verify patient guarantor and insurance information
• Coordinate referrals and authorizations when necessary
• Communicate changes in schedules or cancellations quickly and clearly
• Manage clinic-specific Workqueues and scheduling tasks in real-time
• Respond to patient questions and concerns promptly
• Work with referring physician offices to confirm or obtain written/electronic orders
• Maintain patient satisfaction through strong communication and efficient workflow
• Escalate urgent issues or scheduling conflicts to the appropriate department
🎯 Must-Have Traits
• High School Diploma or equivalent (required)
• Ability to pass state/federal background checks per health department regulations
• Excellent written and verbal communication skills
• Detail-oriented with strong organizational skills
• Ability to multitask and work in a fast-paced remote environment
• Professional and courteous when engaging with patients and clinical staff
💻 Remote Requirements
• Quiet, dedicated workspace
• Reliable high-speed internet
• Ability to sit for extended periods of time
• Comfortable using scheduling software, phones, and office equipment
💡 Why It’s a Win for Remote Healthcare Admins
• Work-from-home role with direct patient impact
• Join the largest private employer in West Virginia
• Contribute to a growing network of 20+ hospitals and institutes
• Build a career in healthcare operations with ongoing learning opportunities
• Be part of a team that values accuracy, communication, and patient care excellence
✍️ Call to Action
If you’re organized, communicative, and passionate about helping patients get the care they need—this remote scheduling role might be your perfect fit. Apply now to join WVU Medicine and bring clarity and care to the scheduling process.