Sedgwick is looking for a Housing Support Specialist to assist individuals displaced from their homes due to disasters or emergencies. You’ll coordinate temporary housing logistics, work closely with vendors, and help clients regain stability during their most vulnerable moments—all while working remotely and using industry-leading tech platforms.
âś… 100% Remote, USA
âś… Crisis-sensitive, service-driven environment
âś… Strong communication + organizational skills a must
🧠Experience Level: Entry to Mid (1+ years of customer service/logistics preferred)
🔎 What You’ll Own:
• Coordinate temporary housing placement for claimants across the U.S.
• Communicate with displaced individuals, vendors, and adjusters
• Process housing extension requests and maintain accurate case notes
• Track costs and timelines to ensure alignment with claim coverage
• Handle time-sensitive logistics with empathy and urgency
🧠Must-Have Traits:
• High school diploma or GED required
• 1–2 years of customer service, claims, or logistics coordination
• Clear communication and calm under pressure
• Ability to handle high-volume, emotionally sensitive work
• Experience with digital case management platforms preferred
đź’° Compensation & Perks:
• Competitive hourly rate
• Full-time, steady remote work
• Medical, dental, vision insurance
• Paid training and PTO
• Mission-driven team and meaningful impact
🎯 Why It’s a Win for Remote Jobseekers:
If you’re calm in a storm and thrive in fast-paced, people-focused work, this role lets you make a real difference—without ever leaving your home.
✍️ Call to Action:
Step in when others are stepping out. Join Sedgwick and become a lifeline for displaced families—while growing your own career from anywhere.