Answer calls like a proāsolve billing puzzles, tech questions, and product inquiries over the phone, all from your home office. As a Customer Service Phones Associate, youāll be the calm voice customers trust, navigating e-commerce HVAC and plumbing support with confidence and care. Fast-paced, people-centered workāpowered by your voice and a solid headset.
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Fully remote in Arizona, Nevada, or Washington
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Company laptop, equipment, and $250 home-office stipend provided indeed.com+8m.facebook.com+8job-boards.greenhouse.io+8
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Friendly, solution-focused communication style essential
š§ Experience Level: Entry to Mid (1ā3 years in phone-based customer service, ideally in e-commerce or technical support)
š What Youāll Own:
ā¢ Handle inbound customer callsābilling, product questions, order status, troubleshooting
ā¢ Navigate internal systems to update account info and resolve issues
ā¢ Collaborate with teams to escalate complex cases and improve customer experience
ā¢ Maintain phone etiquette and professionalism, even in high-volume scenarios
ā¢ Work in distraction-free home environment and meet daily performance goals
ā¢ Share feedback in monthly town halls and 1:1s to drive company-wide improvements jobs.chicagobusiness.comfacebook.comjob-boards.greenhouse.io+1supplyhouse.com+1
š§ Must-Have Traits:
ā¢ 1ā3 years in customer service or call center roles
ā¢ Strong phone communication and active listening skills
ā¢ Detail-oriented with ability to use multiple systems simultaneously
ā¢ Self-motivated, tech-aware, and able to manage remote work environment
ā¢ Must be authorized to work in the U.S.āno sponsorships
š° Compensation & Perks:
ā¢ Competitive hourly pay (based on experience)
ā¢ Company laptop, peripherals, and one-time $250 home-office stipend ziprecruiter.com+2supplyhouse.com+2facebook.com+2job-boards.greenhouse.io+1supplyhouse.com+1indeed.comindeed.com+2m.facebook.com+2supplyhouse.com+2
ā¢ Benefits: medical, dental, vision, 401(k) + 4% match, free meals, pet-friendly policies
šÆ Why Itās a Win for Remote Jobseekers:
Work from anywhere in AZ, NV, or WA with full support and structure. Join a values-driven team celebrated for flexibility, team engagement, and growth opportunities. Your voice fuels real service for real people.
āļø Call to Action:
If you can bring calm, clarity, and confidence to every customer callāSupplyHouse wants you. Apply now and help elevate the HVAC and plumbing experience from home.