Make Meaningful Outreach. Improve Health Outcomes. All from Home.
CVS Health is hiring Outbound Call Center Reps to proactively engage patients and members with healthcare reminders, wellness outreach, and essential guidance. This isn’t cold-calling—it’s care-calling. Remote role, real impact.
✅ 100% remote across the U.S.
✅ Join a Fortune 4 healthcare leader
✅ Structured scripts with a patient-first approach
🧠 Experience Level: Entry–Mid (call center or healthcare experience preferred, but not required)
🔎 What You’ll Own:
• Make outbound calls to members and patients
• Provide guidance on medication adherence, preventative care, and wellness services
• Document call outcomes and follow escalation protocols
• Follow call scripts while listening with empathy
• Meet quality and performance targets
🧠 Must-Have Traits:
• Friendly, clear, and confident phone presence
• Basic computer and typing skills
• Comfortable working from home with reliable internet
• Ability to follow scripts while engaging warmly
• U.S. work authorization required
💰 Compensation & Perks:
• Competitive hourly wage
• Paid training and benefits
• Employee discounts at CVS/pharmacy locations
• Work-from-home flexibility with full support
• Be part of a mission-driven healthcare team
🎯 Why It’s a Win for Remote Jobseekers:
No selling. No pressure. Just purposeful outbound communication with members who need a human voice. CVS Health offers the structure, support, and significance many remote roles can’t match.
✍️ Call to Action:
Ready to use your voice for good? Join CVS Health’s team of Outbound Call Center Reps and help improve lives—one call at a time. Apply now.