Support Patients. Solve Problems. All from Home.
Join Conduent’s dynamic support team and help individuals navigate their healthcare benefits with care, clarity, and confidence. As a Healthcare Customer Service Representative, you’ll be the voice patients trust—answering questions, resolving claims issues, and guiding them through their healthcare journey.
✅ 100% remote (U.S.-based)
✅ Comprehensive paid training provided
✅ Empathetic phone and chat-based support
🧠 Experience Level: Entry to Intermediate (call center or healthcare background helpful, but not required)
🔎 What You’ll Own:
• Answer inbound calls and assist members with benefit questions
• Provide support for claims, coverage, and prior authorization concerns
• Use multiple systems to research, document, and resolve issues
• Deliver compassionate service while meeting call metrics
• Ensure HIPAA compliance and protect personal health information
🧠 Must-Have Traits:
• Excellent verbal communication and active listening skills
• Patience, empathy, and professionalism under pressure
• Ability to multitask across systems while on calls
• Solid typing and computer navigation ability
• U.S. work authorization and high-speed internet access required
💰 Compensation & Perks:
• $16.00/hour starting pay
• Paid virtual training + equipment provided
• Health, dental, vision, and 401(k) benefits
• Career advancement paths with Conduent’s internal promotion focus
• Supportive team culture with performance recognition
🎯 Why It’s a Win for Remote Jobseekers:
Stability, empathy-driven work, and no commute. Conduent delivers real support—both for clients and its employees. If you want a remote job that means something, this is it.
✍️ Call to Action:
Ready to support others while growing your career from home? Apply now to join Conduent as a Remote Healthcare Customer Service Representative—and bring heart to healthcare.