(Remote – U.S.)
🧾 About the Role
Healthcare enrollment can be complex—but your role is to make it seamless. As a Remote Enrollment Specialist at HealthAxis, you’ll help Medicare and Medicaid beneficiaries get the coverage they need. This position blends compliance, accuracy, and customer care, all while supporting the smooth operation of membership systems and regulatory processes. If you’re sharp with details and calm under pressure, this is your lane.
✅ Position Highlights
• Full-time, 100% Remote
• Department: Healthcare Operations
• Work with CMS-regulated Medicare and Medicaid data
• Impactful role supporting health plans and member access
• Supportive, values-driven work culture
📋 What You’ll Own
• Process new enrollments and disenrollments with precision and speed
• Review CMS files (OEC, Auto, Facilitated), DTRR reports, and eligibility history
• Respond to internal/external inquiries and generate necessary outreach communications
• Conduct root cause analysis for enrollment errors and inconsistencies
• Input Coordination of Benefits (COB) details for accurate claim adjudication
• Support return mail processing and ensure CMS compliance
• Meet productivity, accuracy, and service benchmarks
• Monitor issue trends and offer solutions for process improvements
🎯 Must-Have Traits
• High school diploma or GED required
• 1+ year of related healthcare or enrollment experience preferred
• Familiar with CMS Chapter 2 Medicare Advantage guidelines
• Strong written and verbal communication skills
• Detail-oriented and highly organized
• Proficient with MS Office and typing (40 WPM)
• Ability to read and interpret documents and policies
• Exceptional customer service mindset
💻 Remote Requirements
• Reliable high-speed internet
• Secure, HIPAA-compliant home workspace
• Self-motivated with the ability to work independently and meet deadlines
💡 Why It’s a Win for Remote Job Seekers
• No commute, full contribution
• Join a company transforming healthcare through tech and service
• People-first culture that values empathy and transparency
• Opportunity to grow within a mission-driven organization
• Work that matters—helping people access the care they need
✍️ Call to Action
If you’re ready to bring order to complex enrollment workflows and improve the member experience from the inside out, HealthAxis wants to hear from you. Apply now and make your attention to detail a force for good in healthcare.