Enable small businesses to bloom—fully remotely with Floranext.
Floranext, the leading florist software provider, is hiring an Entry-Level Customer Support Specialist (Spanish/English). From day one, you’ll deliver high-touch tech support, troubleshoot website and POS issues, and help floral entrepreneurs grow—all from a remote setup. Perfect for empathetic problem-solvers ready to make a real impact in small business.
✅ 100% remote (U.S.-based)
✅ Full-time, 40 hrs/week, fully virtual
🧠 Experience Level: Entry-level; bilingual Spanish/English required; Bachelor’s degree preferred
🔎 What You’ll Own:
• Provide phone and chat-based support for Floranext’s website, POS, and event software
• Remotely access customer systems to diagnose and resolve technical issues
• Collaborate with Customer Service, Product, and Engineering teams to fix bugs and improve experience
• Maintain empathy-first communication and high service standards
🧠 Must-Have Traits:
• Native fluency in Spanish and English
• Comfortable diagnosing technical issues (printers, remote support tools)
• Excellent oral and written communication skills
• High attention to detail and tech curiosity
• Bachelor’s degree required
💰 Compensation & Perks:
• Entry-level range: $22K–$32K/year according to similar roles
• Fully remote with flexible scheduling
• On-the-job training and career growth opportunities within a tight-knit team
• Mission: help local florists succeed using tech
🎯 Why It’s a Win for Remote Jobseekers:
This is more than support—it’s mission-driven tech service for creative small businesses. You’ll grow with a startup environment while making a tangible impact for brick-and-mortar entrepreneurs.
✍️ Call to Action:
Ready to help florists thrive in a digital world? Apply now to become a Customer Support Specialist at Floranext and let your bilingual skills and tech curiosity bloom.