Two Chicks With A Side Hustle

Be the Helping Hand Behind Every Medicare Call

CVS Health is looking for compassionate, detail-oriented team members to support Medicare members with their healthcare needs. As a Customer Service Representative, you’ll be a trusted resource—resolving concerns, answering questions, and delivering white-glove service from the comfort of your home.

✅ 100% remote (EST or PST only)
✅ Serve seniors and Medicare recipients with empathy and expertise
✅ Paid training + supportive work-from-home onboarding
🧠 Experience Level: Entry to Intermediate (customer service or healthcare background preferred)


🔎 What You’ll Own:
• Handle inbound calls from Medicare members with a focus on problem-solving
• Provide clear guidance on benefits, billing, eligibility, and claims
• Research issues, document interactions, and follow through to resolution
• Work with multiple systems while keeping your cool
• Meet call quality, attendance, and performance expectations


🧠 Must-Have Traits:
• Strong communication and listening skills
• Patience, professionalism, and a desire to help others
• Fast, reliable internet and a distraction-free workspace
• Ability to multitask and learn new systems
• Must reside in Eastern or Pacific Time Zones (U.S. only)


💰 Compensation & Perks:
• Starting pay: $17.00/hour
• Full-time role with benefits: medical, dental, vision, 401(k)
• Paid time off + paid holidays
• Opportunity for internal advancement
• Equipment provided by CVS Health


🎯 Why It’s a Win for Remote Jobseekers:
No commute, meaningful work, and the backing of a Fortune 5 healthcare leader. Join a mission-driven team that values compassion, clarity, and care—all from your home office.


✍️ Call to Action:
Want to make a difference in the lives of Medicare members? CVS Health is ready for you. Apply today to become a Remote Customer Service Representative and bring better care to every call.

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