💼 Customer Care Representative ☎️

Deliver seamless travel support from home—with perks that’ll make you pack your bags!

World Travel Holdings, the nation’s largest cruise and leisure travel agency, is hiring Remote Customer Care Representatives to handle inbound reservation and service calls. If you thrive on one-call resolutions, love solving travel queries, and want to work-from-home with perks that might even get you VIP treatment, this role is calling.

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✅ 100% remote (U.S.-based)
✅ Full-time with flexible schedules (35–45 hrs/week, shift bidding)
🧠 Experience Level: Customer service-savvy—ready to learn the ropes

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🔎 What You’ll Own:
• Handle 2–3 inbound service or reservation calls per hour with professionalism and warmth careers-wth.icims.com+1careers-wth.icims.com+1
• Manage reservation updates and changes efficiently
• Use multiple systems, chat, email—while keeping callers engaged
• Meet (or beat) performance and one-call resolution goals
• Stay connected via instant chat, email, or phone during scheduled hours
• Attend team meetings and ongoing training to grow your travel knowledge careers-wth.icims.com+1careers-wth.icims.com+1

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🧠 Must-Have Traits:
• Strong customer-service mindset—with focus on resolution
• Tech-savvy: able to navigate multiple systems and channels with ease careers-wth.icims.com
• Excellent verbal, listening, and written communication skills
• Reliable schedule adherence, even amid shift bidding and flexible hours careers-wth.icims.com
• Motivated self-starter with a quiet, distraction-free home office and stable internet

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💰 Compensation & Perks:
• $15/hour + bi-weekly incentives careers-wth.icims.com
• Paid training and real-time support tech setup (we send the gear!)
• Full benefits after 90 days: medical, dental, 401(k), PTO, and more careers-wth.icims.com+1careers-wth.icims.com+1
• Travel perks & discounted cruises—experience what you sell! careers-wth.icims.com+1careers-wth.icims.com+1

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🎯 Why It’s a Win for Remote Jobseekers:
You’ll help travelers make memories without leaving your own. With perks like discounted trips, remote-first scheduling, and strong support, this role blends service, travel passion, and flexibility all in one.

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✍️ Call to Action:
Pack your headset, pull up your Wi‑Fi map, and apply now to become a Customer Care Representative at World Travel Holdings—where your calm, cool, travel-savvy voice could launch someone’s next great vacation.