Remote | United States
🧾 About the Role
Thrivent is hiring a Sr HR Service Center Representative to join their Human Resources team remotely. In this role, you’ll handle core HR operations, lead and support improvement projects, and provide escalated case support and coaching. This is a great opportunity for someone with a strong HR background who thrives in a fast-paced, service-driven environment and is looking to grow with a mission-driven organization.
✅ Position Highlights
• $23.59 – $31.92/hour (based on location, experience, and skills)
• Full-time
• Fully remote within the U.S.
• Benefits include medical/dental/vision, 401(k) with match, pension, 20 days PTO, 10 holidays, volunteer time off, and more
📋 What You’ll Own
• Execute day-to-day HR operational tasks (I-9s, data updates, audits, etc.)
• Create, update, and maintain SOPs and internal documentation
• Respond to and resolve complex or escalated HR inquiries
• Support and coach Customer Care Professionals
• Identify trends, perform root-cause analysis, and suggest process improvements
• Collaborate cross-functionally and contribute to HR-wide initiatives and projects
🎯 Must-Have Traits
• Associate’s degree + 3 years HR experience (or high school diploma + 5 years HR experience)
• Deep knowledge of HR disciplines (Payroll, Benefits, Recruiting, L&D, etc.)
• Strong organizational, communication, and peer leadership skills
• Experience with SOP creation and process documentation
• Proficiency in case management systems, Excel, Word, and HRIS tools (Workday a plus)
• Ability to handle confidential information with integrity
💻 Remote Requirements
• Secure, private home workspace
• Reliable internet connection capable of supporting video conferencing
• Ability to work full-time hours and flex with shifting priorities
💡 Why It’s a Win for Remote Job Seekers
• No daily commuting or rigid office hours
• Work for a values-driven organization that encourages generosity and balance
• Strong internal support systems, career growth, and professional development
• Employee-focused benefits like volunteer time off, pension plan, and advancement tracks
✍️ Call to Action
If you’re an experienced HR professional looking to make meaningful impact while working from home, this role offers the structure, support, and mission-aligned environment to thrive. Apply today and take your career to the next level with Thrivent!
Happy Hunting,
~ 2 Chicks