(Remote – U.S.)
🧾 About the Role
Join Gametime, where the thrill of live events meets cutting-edge technology. As a Seller Success Specialist, you’ll be on the front lines of the action, supporting sellers with top-tier service and fast-paced problem-solving. If you love sports, entertainment, and creating “WOW” moments for others—this one’s for you.
✅ Position Highlights
• $20/hour
• Full-time, remote (U.S. only)
• Equity package included
• Flexible shifts: must be open to weekends, holidays, and shifts between 6:00 AM–9:00 PM PST
• Access to $1,200/year in Gametime credits to attend events
📋 What You’ll Own
• Proactively support sellers via phone and email
• Manage order flow and maintain accurate sourcing margins
• Resolve seller issues quickly and clearly
• Act as a passionate product expert for all things Gametime
• Build loyalty and long-term seller relationships
• Deliver fast, helpful, “above-and-beyond” service
• Support internal teams with order and platform inquiries
🎯 Must-Have Traits
• High school diploma or equivalent
• Excellent written and verbal communication
• Problem-solver with strong decision-making under pressure
• Experience as a customer in ticketing (concerts, sports, etc.)
• Familiarity with sports leagues (NBA, MLB, NFL, NHL, NCAA)
• Comfortable with internet tools, multitasking, iOS and Android platforms
✨ Preferred Skills
• Experience in customer service or support roles
• Proficiency with Excel or similar tools
• Interest in live entertainment or sports industries
• Comfortable using AI-powered tools as part of daily workflow
💻 Remote Requirements
• Reliable internet connection
• Ability to work assigned shifts across variable hours
• Professional, distraction-free work environment
💡 Why It’s a Win for Remote Job Seekers
You’ll work where you live, support what you love, and get rewarded with event credits and equity. This is more than customer service—it’s connecting people with unforgettable experiences.
✍️ Call to Action
Ready to turn every seller interaction into a game-winning moment? Apply now to be part of a company reimagining live entertainment access for the digital age.