(Remote – U.S.)
🧾 About the Role
OneSource Virtual is hiring 35 Seasonal Benefits Specialists to join their call center team starting this August and September. These full-time remote roles will run through at least December. You’ll support benefit-related inquiries, resolve employee issues, and ensure top-tier customer service across benefit administration, help desk, and workforce support functions. Bilingual candidates (Spanish or French) are highly encouraged to apply.
✅ Position Highlights
• Remote seasonal role (Full-time, U.S. based)
• August/September start through December
• Shifts between 7 AM – 7 PM Central Time (flexibility required)
• Bilingual skills preferred (Spanish or French)
📋 What You’ll Own
• Handle incoming benefit-related calls and requests with professionalism
• Support life-status changes, address updates, and eligibility verifications
• Counsel employees on benefit plans, coverage options, and premium details
• Resolve internal and external service issues with vendors and staff
• Assist with carrier invoice reconciliation and monthly reporting
🎯 Must-Have Traits
• 2–5 years of experience in benefits or a related field
• Strong customer service and call center communication skills
• Knowledge of group life, health benefits, COBRA, ERISA, and Section 125
• Ability to manage sensitive information with discretion
• Strong multitasking, follow-up, and analytical abilities
• Proficiency with Microsoft Office and HRIS systems
• Bachelor’s degree required
💻 Remote Setup Requirements
• Secure home office setup
• Reliable high-speed internet
• Availability for extended or flexible hours when needed
💡 Why It’s a Win for Remote Job Seekers
If you enjoy fast-paced environments, helping others navigate benefit options, and being part of a mission-driven team, this seasonal role at OSV offers a unique opportunity to shine during peak benefits season—with the potential for future growth.
✍️ Call to Action
Ready to support employees across the country and build your benefits experience with a trusted Workday partner? Apply now to join OneSource Virtual’s seasonal team