AnswerNet – Remote (U.S. Based)
🧾 About the Role
AnswerNet is seeking remote Customer Service Agents to join its high-performing contact center team. In this role, you’ll handle a high volume of inbound and outbound calls across various programs while delivering exceptional service and maintaining professionalism. If you’re customer-obsessed, solution-focused, and thrive in a fast-paced virtual workspace, this one’s for you.
✅ Position Highlights
• $14.00 per hour
• Part-time with flexible scheduling
• Remote – must reside in the U.S.
• Benefits available after 60 days for full-time staff
• Work across all 7 days of the week
📋 What You’ll Own
• Manage large volumes of inbound and outbound calls
• Identify customer needs and provide accurate, complete solutions
• Resolve complaints and follow up to ensure satisfaction
• Document all interactions in the system accurately
• Meet individual and team-based call handling quotas
• Adapt tone and approach for a variety of customer personalities
🎯 Must-Have Traits
• 1+ year high-volume call center experience
• Comfortable with auto-dialers and both inbound/outbound work
• Strong communicator with a pleasant phone demeanor
• Able to multitask, prioritize, and remain calm under pressure
• Skilled in Windows, Microsoft Office, and quick to learn new systems
• Positive attitude, solution-oriented mindset, and strong integrity
• High typing proficiency and tech-savviness
• Must be able to meet quotas and performance metrics
💻 Remote Requirements
• Windows 10+ PC or laptop (no Macs, Chromebooks, or tablets)
• Hard-wired internet (ethernet required)
• USB headset and webcam
• Quiet, private home workspace with no distractions
💡 Why It’s a Win for Remote Job Seekers
• Fully remote position with flexible hours
• Join a company that processes over 125 million interactions annually
• Opportunity to grow within a stable, nationwide call center leader
• Supportive environment that values innovation and performance
✍️ Call to Action
You’ve got the voice, the drive, and the tech setup. Now bring it all together. Apply today and become a trusted voice for AnswerNet’s customer experience team.