One Inc – Remote (U.S.)
🧾 About the Role
One Inc is seeking a Payments Operations Manager to lead and scale change control and onboarding processes for its digital payment environment. You’ll manage a team that ensures smooth implementation, regulatory compliance, and risk reduction—keeping merchant operations seamless and efficient.
✅ Position Highlights
• $95,000–$100,000 annual salary
• Full-time
• Remote (U.S.-based only)
• Reports to Director of Payment Operations
• Competitive medical, dental, vision, and stock options
📋 What You’ll Own
• Oversee end-to-end onboarding and change control functions
• Lead onboarding strategy, training, and documentation
• Manage escalations, troubleshoot issues, and prevent service disruption
• Monitor SLAs, audit operations, and enforce process control
• Maintain internal compliance and regulatory readiness
• Conduct weekly team 1:1s and performance reviews
• Collaborate cross-functionally with product, sales, and client teams
• Continuously analyze workflows and optimize operations
🎯 Must-Have Traits
• 3–5 years in payment processing or merchant onboarding
• 3+ years in management roles with a strong operational lens
• Proficiency in Microsoft Office, JIRA, and Salesforce
• Excellent communication, leadership, and coaching skills
• Strong analytical mindset and problem-solving instincts
• Experience in fintech, insurance, or SaaS environments
• Bachelor’s degree in Business, Project Management, or equivalent experience
💻 Remote Requirements
• U.S.-based only
• Consistent home office setup and reliable internet
• Available for after-hours support as needed
💡 Why It’s a Win for Remote Job Seekers
• Join the fastest-growing digital payments platform in the insurance industry
• Lead impactful operational initiatives with full autonomy and executive support
• Be part of a people-first culture that values innovation and promotes from within
• Collaborate with passionate teams across a mission-driven, inclusive company
✍️ Call to Action
If you’re a process-minded leader ready to drive innovation in payment operations, One Inc invites you to bring your expertise to a company redefining the insurance payments space. Apply now and let’s build the future of digital transactions—together.