(Remote – U.S.)
🧾 About the Role
At Reprise Financial, we’re making personal loans simple, transparent, and human. As a Loan Specialist, you’ll guide customers through both the decision-making and the document verification process—serving as the bridge between trust and timely funding. If you’re a people person with an eye for detail, this dual-facing role offers the best of both worlds.
✅ Position Highlights
• $20–$22/hour, based on experience
• Full-time, remote (U.S.-based only)
• Annual bonus opportunity tied to company + individual performance
• Medical, dental, vision + HSA contributions
• 401(k) with Safe Harbor Match
• Paid parental leave (12 weeks)
• Floating holidays + generous PTO
• Robust tech package for remote success
• Optional office access in Irving, TX
📋 What You’ll Own
• Handle inbound and outbound calls to help customers understand and select loan options
• Build trust and provide clear, supportive guidance throughout the loan process
• Review, verify, and process customer documents (ID, income, employment, insurance)
• Work with internal teams to ensure efficient, accurate loan funding
• Monitor for compliance issues or potential fraud
• Maintain organized, up-to-date records in internal systems
• Offer feedback to improve processes and customer experience
🎯 Must-Have Traits
• 2+ years in personal lending, loan processing, or document verification
• Comfortable with high call volume and outbound customer engagement
• Strong attention to detail with multi-tasking ability in fast-paced settings
• Knowledge of credit reports and financial documentation
• Tech-savvy and adaptable to new tools
• Bilingual (English/Spanish) a plus, not required
• Must reside in an approved U.S. location by start date
💻 Remote Requirements
• Reliable internet connection and dedicated workspace
• Available during standard business hours
• Open to virtual team meetings and remote collaboration
💡 Why It’s a Win for Remote Job Seekers
You’ll help people take control of their finances—without losing control of your schedule. Reprise Financial offers the trust of a solid team, the flexibility of remote work, and the growth potential of a mission-driven company redefining lending.
✍️ Call to Action
Ready to help simplify someone’s financial journey while elevating your own? Apply now and join Reprise Financial—where transparency, compassion, and opportunity are always part of the deal.