(Remote β U.S.)
π§Ύ About the Role
Help at Home is hiring a full-time Intake Client Associate to support its client onboarding and business development efforts. In this remote position, youβll help drive growth by educating referral sources, managing leads, and guiding new clients through the intake process with professionalism and compassion.
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Position Highlights
β’ Full-time
β’ Remote (U.S.-based)
β’ Entry-level role with growth opportunities
β’ Field Administrative focus
β’ Competitive weekly pay and direct deposit
π What Youβll Own
β’ Educate referral sources about Help at Homeβs services
β’ Maintain and expand relationships with case managers and clients
β’ Follow up on leads and manage intake from first contact to initial caregiver visit
β’ Record all sales activity in the system with accuracy
β’ Represent Help at Home in the community to build awareness
β’ Support internal communication and ensure a smooth intake process
β’ Identify and contribute to business development opportunities
β’ Perform additional intake-related duties as needed
π― Must-Have Traits
β’ High school diploma or GED
β’ 1β2 years in customer service or sales (healthcare preferred)
β’ Strong communication and problem-solving skills
β’ Comfortable multitasking and managing multiple leads
β’ Compassionate, professional, and detail-oriented
β’ Proficient with Microsoft Office (Word, Outlook, etc.)
β’ Knowledge of Medicaid, waiver programs, or home healthcare is a plus
π» Remote Requirements
β’ High-speed internet
β’ Reliable access to a computer
β’ Comfortable using CRM tools and communicating virtually
π‘ Why Itβs a Win for Remote Job Seekers
β’ Meaningful work that supports vulnerable populations
β’ Ongoing training and professional development
β’ Career advancement with a trusted provider in home care
β’ Benefits include healthcare, dental, vision, PTO, 401(k), and more
β’ Be part of a mission-driven company with over 40 years of impact
βοΈ Call to Action
If youβre ready to help families get the care they need while growing your career in a people-first company, apply now to become an Intake Client Associate at Help at Home.