🌐 Discharge Planner 🧳

(Remote – U.S. Only)

🧾 About the Role
As a Discharge Planner at Charlie Health, you’ll help close one of the most critical loops in behavioral health care—what comes after treatment. You’ll provide treatment updates to referring providers and ensure smooth transitions for clients exiting our program. This role blends coordination, empathy, and problem-solving to set families up for success beyond our virtual doors.

It’s about more than discharge—it’s about delivering continuity, dignity, and support at a crucial turning point.

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✅ Position Highlights
• Full-Time, Remote (U.S. Only)
• Salary Range: $52,500–$60,000/year
• Incentive compensation and discretionary bonuses available
• Full suite of benefits (Medical, Dental, Vision, PTO, etc.)
• Mission-first culture and a collaborative, fast-moving team

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📋 What You’ll Own
• Deliver timely, high-quality treatment updates to referring providers
• Coordinate with hospitals, schools, outpatient programs, and other sources of referral
• Create and manage comprehensive discharge plans for clients completing treatment
• Identify and coordinate appropriate aftercare services and resources
• Maintain and update referral options in a national provider database
• Ensure receiving providers have all necessary documentation and case details
• Follow up with clients and providers to verify post-treatment placements
• Partner with internal departments—Clinical, Admissions, Outreach—for seamless collaboration
• Achieve performance metrics related to timeliness, satisfaction, and case throughput

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🎯 Must-Have Traits
• Bachelor’s degree in a related field (health sciences, psychology, social work, etc.)
• 2+ years of healthcare experience in roles such as case management, discharge planning, or admissions
• Excellent relationship-building and listening skills
• Proven ability to meet KPIs in a client-facing setting
• Meticulous with documentation and detail-oriented follow-through
• Strong written and verbal communication skills
• Authorized to work in the U.S. and fluent/native English speaker
• Proficient with Salesforce, Google Suite, and/or Microsoft Office
• Able to adapt quickly and prioritize in a fast-paced virtual setting

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💻 Remote Requirements
• Reliable internet connection and quiet work environment
• Ability to work independently while staying deeply connected to the team
• Must reside in the United States

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💡 Why It’s a Win for Clinical Coordinators
This role is a perfect match for healthcare professionals who thrive at the intersection of logistics and compassion. You’re the final voice before a client takes their next steps. With you in their corner, families feel prepared—not abandoned.

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✍️ Call to Action
Join Charlie Health and bring healing full circle. Apply now to become a Discharge Planner—because care doesn’t end with treatment, and neither should our support.