(Remote – U.S.)
🧾 About the Role
BizzyCar, a fast-growing automotive software platform, is hiring a Customer Success Specialist to drive customer satisfaction, retention, and growth. You’ll work closely with dealership partners to ensure they get the most value from our platform, guiding them through onboarding, training, renewals, and ongoing support. If you love building relationships and thrive in a dynamic, tech-driven environment—this role is built for you.
✅ Position Highlights
• Full-time, Remote (U.S. based)
• Competitive salary
• Equity participation
• Medical, dental, vision, and 401(k) benefits
• Paid time off and holidays
• Opportunities for growth in a high-impact, fast-paced startup
• Collaborative and innovative team culture
📋 What You’ll Own
• Lead onboarding and training for new dealership clients to ensure fast time-to-value
• Become a subject matter expert in BizzyCar’s platform and processes
• Conduct account reviews to boost satisfaction, mitigate risk, and identify upsell opportunities
• Act as the voice of the customer—document feedback and collaborate with product and engineering teams
• Monitor support tickets and proactively address performance concerns
• Partner with sales to align customer needs and ensure seamless handoffs
• Continuously improve internal processes for customer success efficiency
• Contribute to retention, renewal, and expansion metrics
🎯 Must-Have Traits
• Bachelor’s degree or equivalent experience
• 1+ year in a customer-facing role, preferably in a tech-forward, fast-paced environment
• Exceptional verbal and written communication skills
• Proven ability to build rapport, lead presentations, and drive value-based discussions
• Comfortable interpreting and presenting data insights
• Highly organized with excellent time management
• Curious, adaptable, and team-oriented
💻 Remote Requirements
• Reliable internet and remote-ready workspace
• Comfortable collaborating with cross-functional teams virtually
• Ability to self-manage and prioritize in a flexible, high-growth environment
💡 Why It’s a Win for Remote Job Seekers
At BizzyCar, you won’t just help dealerships thrive—you’ll help transform an industry. As part of a mission-driven, passionate team, your work directly fuels innovation, efficiency, and sustainability in automotive service operations. You’ll have room to grow, chances to lead, and the support of a company that values your voice.
✍️ Call to Action
Ready to help shape the future of automotive service with exceptional customer experiences? Apply now and join BizzyCar on the road to smarter, faster, and greener automotive tech.