One Inc – Remote (U.S.)
🧾 About the Role
One Inc is seeking a personable, detail-oriented Customer Service Representative to support customers with payment processing and technical questions. If you’re someone who thrives in a fast-paced environment, enjoys solving problems, and values helping others, this entry-level role offers a great launchpad into the digital insurance tech space.
✅ Position Highlights
• $20/hour
• Full-time
• Remote (U.S.-based only)
• Flexible 8-hour shifts (Eastern Time): 8–5, 8:30–5:30, 9–6, or 11–8
• Competitive benefits including medical, dental, vision, and 401(k)
📋 What You’ll Own
• Respond to customer inquiries via phone, email, or chat
• Provide product guidance and basic troubleshooting
• Manage escalations with professionalism and empathy
• Maintain accurate records of all customer interactions
• Collaborate with internal teams for effective resolutions
• Deliver an exceptional support experience from start to finish
🎯 Must-Have Traits
• Strong communication and active listening skills
• Patience, empathy, and a positive attitude under pressure
• Team player with a drive to learn and grow
• Detail-oriented and organized with strong follow-through
• Ability to manage time and multitask in a remote setting
💻 Remote Requirements
• Reliable internet connection and quiet home workspace
• Ability to work assigned shift in Eastern Time
• Comfortable navigating digital systems and support tools
💡 Why It’s a Win for Remote Job Seekers
• Work from anywhere in the U.S. with a steady full-time schedule
• Join a fast-growing company leading the digital payments space in insurance
• Enjoy internal growth opportunities—One Inc promotes from within
• Be part of a mission that values choice, control, and customer satisfaction
✍️ Call to Action
If you’re ready to bring your communication skills to a role where you can make an immediate impact, apply today and become part of the One Inc team that’s transforming the insurance payment experience.