Remote – US | Contract | Wing Assistant
🧾 About the Role
Wing is redefining how modern businesses run—and that means creating exceptional customer experiences. As a Customer Service Representative, you’ll be the friendly voice behind the brand, managing inquiries, solving problems, and ensuring clients walk away satisfied, every time.
✅ Position Highlights
• $3,200–$5,000/month (based on experience)
• Fully remote (US-based only)
• 20–40 hours/week, US time zone
• Paid training and job stability
• Growth-focused company with strong culture
📋 What You’ll Own
• Handle inbound/outbound calls and messages professionally
• Resolve customer concerns quickly and clearly
• Maintain accurate records of interactions and account updates
• Build rapport with customers and ensure high satisfaction
• Follow communication procedures, policies, and scripts
• Perform general admin duties and ad hoc tasks
🎯 Must-Have Traits
• 1+ year experience in B2C or B2B customer service
• Strong verbal and written English (B2 level or higher)
• Comfortable with phone, email, and chat platforms
• Organized, responsive, and tech-savvy
• Familiar with CRMs, VoIP, MS Office, and Google Calendar
• Confident, proactive, and detail-oriented
💻 Remote Requirements
• USB noise-canceling headset
• Functional webcam
• Computer with 1.8 GHz processor and 4GB RAM or higher
• Primary internet: 25 Mbps | Backup: 10 Mbps
💡 Why It’s a Win for Remote Job Seekers
• Competitive pay with performance bonuses
• 100% remote with schedule flexibility
• Inclusive, supportive team culture
• Career development and upskilling opportunities
• Paid holidays and overtime
✍️ Call to Action
If you’re the type who solves problems with a smile and thrives in fast-paced environments, Wing wants you on their customer service team. Apply now and bring your people skills to a remote-first company that actually values them.