(Remote Eligible – Westminster, MD)
🧾 About the Role
Penguin Random House, through Bertelsmann Global Business Services, is seeking a Credit and Collections Associate to support their accounting operations. You’ll review accounts, assess creditworthiness, and resolve payment issues across multiple clients. If you’ve got a sharp analytical eye and solid communication skills, this is a chance to join one of the world’s leading media companies in a hybrid or remote capacity.
✅ Position Highlights
• Full-time role with remote eligibility
• Salary range: $39,000–$44,000 annually
• Eligible for annual performance-based bonuses
• Based out of Westminster, MD
• Join the financial operations team of Penguin Random House, a Bertelsmann company
• Part of a global Accounting Shared Service Center (ASSC) network
📋 What You’ll Own
• Monitor and clear credit-held orders multiple times daily
• Communicate with customers and internal teams via phone, email, and fax
• Research and respond to billing inquiries and disputes
• Perform credit risk analysis and obtain customer financials when needed
• Document and track account history, payment plans, and resolutions
• Make recommendations to management for escalated or at-risk accounts
• Initiate reconciliations and negotiate payment plans
• Contribute to process improvement and technology adoption
• Maintain strict confidentiality of sensitive financial data
🎯 Must-Have Traits
• High school diploma or equivalent
• 1–2 years of collections or credit-related experience preferred
• Strong written and verbal communication skills
• Ability to assess risk and make informed recommendations
• Organizational skills and the ability to multitask
• Familiarity with credit laws and bankruptcy regulations
• Proficient in Microsoft Office and general PC programs
💻 Remote Requirements
• Home setup suitable for secure financial data handling
• Reliable internet for email, system access, and communication
• May occasionally need to report to Westminster, MD, based on team needs
💡 Why It’s a Win for Remote Job Seekers
This is your foot in the door with Penguin Random House—working behind the scenes to keep the numbers clean and the business moving. You’ll flex your credit and collections muscle in a media-driven environment, with flexibility, benefits, and access to career growth across a global network.
✍️ Call to Action
Ready to help shape the financial stability of the publishing world? Apply now and join the Credit and Collections team at Penguin Random House.