(Remote – U.S. Only)
🧾 About the Role
Charlie Health is redefining the continuum of mental health care—and as a Continuing Care Coordinator, you’ll serve as a vital link between clients, families, and referral sources. You’ll ensure treatment updates are timely and transitions out of care are seamless. Whether you’re building trust with hospital partners or helping a family plan next steps after discharge, your impact echoes long after a client leaves our program.
This is more than coordination—it’s connection with purpose.
✅ Position Highlights
• Full-Time, Remote (U.S. Only)
• Salary Range: $52,500–$60,000/year
• Comprehensive benefits (Medical, Dental, Vision, PTO, etc.)
• Mission-driven work that impacts client outcomes and relationships
• Bonus and incentive packages available
📋 What You’ll Own
• Deliver treatment updates to referring providers and respond to inquiries
• Serve as a trusted point of contact for hospitals, outpatient clinics, schools, etc.
• Plan comprehensive, clinically sound discharge paths for clients completing treatment
• Use and maintain a national provider database for referrals
• Make and confirm aftercare appointments through preferred provider channels
• Maintain clear documentation on referral communications and case updates
• Partner with Charlie Health’s internal teams—Clinical, Admissions, Outreach—to support success
• Adhere to process standards and hit performance metrics
🎯 Must-Have Traits
• Bachelor’s in health sciences, communications, psychology, social work, or related field
• 2+ years of healthcare experience (case management, admissions, discharge, outreach)
• Interpersonal and relationship-building skills that inspire confidence
• Detail-oriented and highly organized with strong follow-through
• Excellent communication—written and verbal
• Salesforce, Google Suite, and/or Microsoft Office proficiency
• Results-driven and comfortable working toward concrete KPIs
• Authorized to work in the U.S. and fluent in English
💻 Remote Requirements
• Stable internet connection and suitable work environment
• Must reside in the U.S.
• Ability to manage and prioritize independently in a virtual setting
💡 Why It’s a Win for Healthcare Navigators
This role is perfect for someone who finds joy in both human interaction and logistics. You’ll help clients feel supported on their way in and secure on their way out—playing a critical role in their healing journey and Charlie Health’s mission to expand access to behavioral care.
✍️ Call to Action
Help write the next chapter of mental health care. Apply now to become a Continuing Care Coordinator at Charlie Health—and be the bridge between treatment and what comes next.