(Remote – U.S. Only)
🧾 About the Role
Alorica is looking for experienced Collections Specialists to join our work-from-home team. In this full-time role, you’ll manage inbound and outbound collections efforts, assist customers with overdue accounts, and help arrange payments—all while enjoying the flexibility of remote work.
Note: Prior collections experience is required to qualify.
✅ Position Highlights
• $15.00/hr base pay
• 100% remote (Work-At-Home)
• Full-time with paid training
• All necessary equipment provided
• Extensive benefits & wellness programs
• Alorica promotes over 70% of leaders from within
📋 What You’ll Own
• Handle inbound and outbound calls regarding overdue accounts
• Assist customers in resolving debts and setting up payment arrangements
• Maintain accurate and up-to-date customer records
• Document all call-related activities for audit and reporting
• Deliver courteous, solution-oriented service to every interaction
🎯 Must-Have Traits
• High school diploma or GED
• Previous collections experience required
• Proficient with Microsoft Office (Word, Excel)
• Excellent verbal, written, and listening skills
• Strong computer navigation and multitasking abilities
• Professional, customer-first attitude
💻 Remote Requirements
• Must reside in the U.S.
• Work-from-home setup in a private residence at the address on file
• Internet Requirements:
- DSL or cable only (no satellite, dial-up, or wireless)
- Minimum 10 Mbps download / 3 Mbps upload
- Wired internet connection required
• Alorica provides computer equipment (may include webcam)
🪑 Physical Demands
• Sedentary position with ongoing use of phone and computer
💡 Why It’s a Win for Remote Collections Pros
Alorica offers job stability, paid training, leadership tracks, and an award-winning internal non-profit (MLBA) dedicated to making lives better. You’ll be empowered with the tools to thrive and opportunities to grow in a supportive, mission-driven culture.
✅ Benefits Snapshot
• Medical, dental, and vision coverage + HSA options
• Paid time off, holidays, and sick time
• Optional daily or weekly pay
• 401(k) with company plan
• Tuition reimbursement & paid training
• Employee assistance program
• Discounts on groceries, phone plans, travel, and more
✍️ Call to Action
Make a meaningful difference—one call at a time. Apply now to join Alorica’s remote collections team and start helping customers—and yourself—move forward.