🌐 Care Coordinator I – Workers’ Compensation 💻

🧾 About the Role
Join One Call as a Care Coordinator supporting workers’ compensation cases. You’ll serve as the frontline contact for clients and brokers—handling inquiries, coordinating care plans, and ensuring high-quality support via phone, email, and chat. This is a people-first role at the intersection of healthcare services and client advocacy.

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✅ Position Highlights
• Pay: Between $19–27 per hour, with most employees earning around $23/hour ZipRecruiter+13Glassdoor+13Teal+13
• Employment Type: Full‑time, entry-level (0‑2 years experience) Teal
• Location: Fully remote in the U.S., with occasional regional flexibility

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📋 What You’ll Own
• Serve as the first point of contact for inbound and outbound client outreach, following structured scripts and support flows onecallcm.com+11Teal+11Indeed+11
• Address routine questions and escalate complex cases to senior colleagues
• Enter and maintain accurate client and case documentation in internal systems
• Apply HIPAA and regulatory protocols consistently in all interactions TealVaia Talents+3onecallcm.com+3ZipRecruiter+3
• Collaborate with colleagues to meet service-level goals and key performance indicators

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🎯 Must‑Have Traits
• High school diploma or GED required; relevant college coursework preferred Indeed+10Teal+10ZipRecruiter+10IndeedGlassdoor+1Facebook+1
• Excellent verbal and written communication skills
• Strong empathy and professional tone when handling sensitive care-related inquiries
• Comfort intaking new information across digital platforms
• Self-motivated, able to manage tasks independently or within a team

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💻 Remote Requirements
• Quiet, dedicated home workspace conducive to confidential calls
• Reliable high-speed internet connection
• Basic computer setup with headset capable of multi‑tasking and secure login

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💡 Why It’s a Win for Remote Job Seekers
• Entry into an impactful healthcare-adjacent role that blends service with real-world outcomes
• Flexible, fully remote structure ideal for caregivers or those balancing home life
• Competitive hourly pay above many entry-level benchmarks in customer support roles
• Benefits and perks designed to support long-term career growth in a values-driven culture

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✍️ Call to Action
If you’re service-minded, empathetic, and excited about helping clients navigate workers’ compensation challenges—from a remote setup—you could thrive in this role. Apply now to join One Call’s mission-driven team and build your career in care coordination.

APPLY HERE