AnswerNet – Remote (U.S. Based)
🧾 About the Role
AnswerNet is hiring Bilingual (Spanish/English) Customer Service Agents who are ready to deliver exceptional service from the comfort of home. You’ll handle a mix of inbound and outbound calls, solve customer issues with empathy and professionalism, and ensure every interaction is documented with care. This is a great fit for bilingual candidates with a customer-first mindset and solid call center experience.
✅ Position Highlights
• $15.00 per hour
• Full-time schedule
• Remote – open to multiple U.S. states
• Flexible hours between 8 AM – 5 PM, Monday through Sunday
• Benefits available after 60 days
📋 What You’ll Own
• Handle a high volume of inbound and outbound customer calls
• Provide accurate, helpful, and friendly service in both English and Spanish
• Resolve complaints and follow up to ensure satisfaction
• Meet call quotas and service metrics
• Maintain accurate records of customer interactions and actions taken
• Engage customers proactively and professionally
🎯 Must-Have Traits
• Fluent in Spanish and English (spoken and written)
• 1+ year of high-volume call center experience
• Familiarity with auto-dialer systems
• Comfortable handling both inbound and outbound communication
• Clear, pleasant phone demeanor and strong active listening skills
• Strong computer skills and quick learner of new software
• Positive, solution-focused attitude and professional conduct
• Able to multitask, manage time, and meet performance goals
💻 Remote Requirements
• Windows 10+ PC or laptop (no Macs, Chromebooks, or tablets)
• Hard-wired internet connection (ethernet required)
• USB-connected headset and webcam
• Quiet, distraction-free home workspace
💡 Why It’s a Win for Remote Job Seekers
• Fully remote with flexible day-to-day scheduling
• Opportunity to support Spanish-speaking customers and stand out as a bilingual talent
• Join a trusted call center provider with over 125 million interactions handled annually
• Great fit for experienced agents who value consistency and a mission-driven workplace
✍️ Call to Action
If you’re ready to bring your bilingual communication skills to a team that values integrity, service, and excellence—this is your chance. Apply today and be the voice that makes a difference, one call at a time.