🌐 Bilingual Eligibility Specialist I

(Remote – U.S.)

🧾 About the Role

Savista is hiring a compassionate and detail-driven Bilingual Eligibility Specialist I to support uninsured and underinsured patients in accessing critical financial assistance for medical care. This remote role is ideal for empathetic professionals who can communicate clearly in both English and Spanish and are passionate about helping others navigate complex healthcare systems.

You’ll be the vital link between patients, hospitals, and public funding programs—guiding people through Medicaid, Medicare, Disability, and charity care applications while ensuring compliance and confidentiality.

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✅ Position Highlights

• $16.00–$18.00 per hour (based on experience and location)
• Full-time, hourly position (40 hours/week)
• Remote (U.S. only) with reliable home office setup
• Monday–Friday, shifts between 8:30am–5:00pm

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📋 What You’ll Own

• Screen patients for financial assistance eligibility with empathy and clarity
• Guide patients through applications for Medicaid, Medicare, Disability, and charity care
• Act as liaison between patients, hospital teams, and government agencies to ensure coverage
• Clearly explain payment options, obligations, and support programs in both English and Spanish
• Track and manage multiple patient cases while maintaining deadlines and follow-ups
• Maintain confidentiality and compliance with HIPAA and internal standards
• Meet productivity and quality metrics related to financial counseling
• Enter and manage patient information across multiple databases and systems
• Support special projects and local hospital coverage needs, as assigned

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🎯 Must-Have Traits

• Fluent in Spanish and English (written and spoken)
• High school diploma or GED
• 1+ year experience in a customer-facing role, preferably in healthcare or financial counseling
• Strong communication and interpersonal skills
• Highly organized and able to manage multiple priorities with precision
• Problem-solving mindset with a passion for helping others
• Comfortable using technology and digital tools for case tracking and documentation
• Reliable internet connection and a secure, quiet home workspace
• Flexibility to occasionally visit nearby hospitals (if within assigned market)

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🌟 Preferred Skills

• Background in healthcare revenue cycle, financial counseling, or insurance
• Working knowledge of assistance programs (Medicaid, Medicare, SSDI)
• Familiarity with medical terminology or healthcare A/R

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💡 Why It’s a Win for Remote Job Seekers

• 💬 Make a real difference—help patients access life-saving financial aid
• 🏡 Work from home while supporting healthcare communities
• 🎯 Mission-driven role supporting underrepresented patients
• 🧠 Skill-building opportunity in healthcare, compliance, and public programs

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✍️ Call to Action

If you’re a bilingual professional who thrives in fast-paced environments and finds purpose in helping patients receive the care they deserve—apply now and join a team transforming access to healthcare, one case at a time.